First Impressions Matter – A Customer Service Workshop

Do you feel like a robot just going through the motions? Do you want to improve customer relationships in your library? What will help your facility put its best foot forward in the community? How can you personally improve
customer relationships?

Please join us for this very exciting workshop developed by Fort Hays State University Management Development Center. These topics and more will be explored during the workshop. Attendees will leave knowing how to enhance customer relationships, display active listening, and know how to communicate professionally whether in written or spoken form.

For more information and details regarding this event, please see this flyer.  To get registered for this exciting workshop, please click here.

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