Uploading single items to the Media Library

This entry was posted by on Monday, 28 February, 2011 at

3 Responses to “Uploading single items to the Media Library”

  1. Sandy

    I created a new banner by putting three images together using paint. The new image is jpeg, 960 x 198 pixels, and 85.7kb. I attempted to upload that image on the change heading area of the template (graphene)and got the following error message:
    “web banner 1.jpg” has failed to upload due to an error
    Unable to create directory wp-content/blogs.dir/78/files/2012/09. Is its parent directory writable by the server?
    I then tried to upload the same image to media and again got that same message.
    How can I fix the problem especially since I don’t know the answer to the question the error message is asking?
    Thanks much.
    Sandy Johnston, Stromsburg Library

    • Sandy,
      I can confirm you’re doing everything right and that there is something wrong on our end. We’re working on identifying and fixing the problem.

    • We’ve fixed the problem on our end and Sandy has confirmed it worked. If anyone else has a similar problem please let us know.

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