{"id":3331,"date":"2020-02-06T16:01:00","date_gmt":"2020-02-06T22:01:00","guid":{"rendered":"http:\/\/libraries.ne.gov\/trls\/?p=3331"},"modified":"2020-01-06T11:14:30","modified_gmt":"2020-01-06T17:14:30","slug":"customer-service-workshop","status":"publish","type":"post","link":"https:\/\/libraries.ne.gov\/trls\/customer-service-workshop\/","title":{"rendered":"Customer Service Workshop!"},"content":{"rendered":"<h2 style=\"text-align: center\">Join us on March 9th!<\/h2>\n<h2 style=\"text-align: center\"><a href=\"http:\/\/bit.ly\/TRLSCustomerService\">Sign up at: http:\/\/bit.ly\/TRLSCustomerService<\/a><\/h2>\n<p>This half-day workshop will have an emphasis on acting through specific customer situations and dealing with trying patrons. We&#8217;ll have a discussion on existing and new patrons, as well continual learning, phone etiquette, appearance, and striving to pay attention on all that is happening at the library.<\/p>\n<p>This workshop costs $25 per person and has 4 CE credits available. Only 15 people will be able to attend, so be sure to sign up if you don&#8217;t want to miss out! This workshop is from 9:00 am &#8211; 1:00 pm on March 9th at the Metropolitan Community College in Fremont, Nebraska and lunch will not be served. Check out the attached flyer for more information!<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"http:\/\/libraries.ne.gov\/trls\/files\/2020\/01\/0001-19-791x1024.jpg\" alt=\"\" width=\"474\" height=\"614\"><br \/>\n<img decoding=\"async\" src=\"http:\/\/libraries.ne.gov\/trls\/files\/2020\/01\/0002-1-791x1024.jpg\" alt=\"\" width=\"474\" height=\"614\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join us on March 9th! Sign up at: http:\/\/bit.ly\/TRLSCustomerService This half-day workshop will have an emphasis on acting through specific customer situations and dealing with trying patrons. We&#8217;ll have a discussion on existing and new patrons, as well continual learning, phone etiquette, appearance, and striving&hellip;<\/p>\n","protected":false},"author":265,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[3],"tags":[],"class_list":["post-3331","post","type-post","status-publish","format-standard","hentry","category-continuing-educationlibrary-training"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5sgtf-RJ","_links":{"self":[{"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/posts\/3331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/users\/265"}],"replies":[{"embeddable":true,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/comments?post=3331"}],"version-history":[{"count":10,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/posts\/3331\/revisions"}],"predecessor-version":[{"id":3349,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/posts\/3331\/revisions\/3349"}],"wp:attachment":[{"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/media?parent=3331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/categories?post=3331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/libraries.ne.gov\/trls\/wp-json\/wp\/v2\/tags?post=3331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}