Choose a category on the left to find helpful tutorials and resources.
Video Conferencing Tools
Get Started on Social Media
Connecting via Email & Beyond
Ways to Communicate Online
Positive Online Identity
Dealing with Miscommunication
Cyberbullying & Trolling
Online Forums & Discussion Groups
Video Conferencing Tools
- Getting Started with Zoom (GCFLearn): Get comfortable using Zoom with friends & family.
- How to Use Zoom Course (Tech Life Unity): Organized by topic to get started with Zoom.
- Google Meet Training (GCFLearn): Learn the basics of this video meeting platform.
- How to Use Facetime (Apple): iPhone users can use the built-in Facetime app to connect.
- Video Call on Facebook Messenger (Facebook): Guide tutorial to get you started.
Get Started on Social Media
- Facebook Tutorial Series (GCFLearn)
- Facebook Guides (Tech Life Unity)
X (Formerly Twitter)
- X (Twitter) Tutorial Series (GCFLearn)
- Introduction to X (Twitter) Guides (Tech Life Unity)
- Instagram Tutorial Series (GCFLearn)
- Instagram Guides (Tech Life Unity)
- Pinterest Tutorial Series (GCFLearn)
- Introduction to Pinterest Course (Tech Life Unity)
Tumblr
- Blog Basics & What is Tumblr (GCFLearn)
- Introduction to Tumblr Blogging (Tech Life Unity)
Connecting via Email & Beyond
- Email Basics (GCFLearn): Learn common email features, using calendars, and email etiquette.
- Gmail (GCFLearn): Learn how to use Gmail, Google’s free email service.
- How to Use Gmail Course (Tech Life Unity)10 of Our Favorite Free Email Accounts (Lifewire)
- Beyond Email (GCFLearn): Learn how and when to use different online communication methods, beyond just email. Options include online chat, blogging, and messages.
Ways to Communicate Online
- All About Online Communication (GCFLearn): Learn how and when to use different communication methods, including email, video chat, instant messaging, blogging, and more.
- 10 Ways to Communicate Using the Internet (Techwalla): Discover the history of online communication, if you’re interested in how the technology came about.
- Keeping Kids Safe in Cyberspace (Center for Parenting Education): A guide to help parents learn and navigate safe use of digital communication for children and teens.
- Evolution of Communication Across Generations (Notre Dame of Maryland University): Learn how different generations approach online communication, and how to bridge the gap.
Positive Online Identity
- 6 Keys to a Positive Online Presence and Reputation: This article in Entrepreneur magazine provides some great tips for putting your best foot forward in the business world.
- Digital Footprint (Coursera): The University of Edinburgh offers an online course about how to build a positive professional presence online. The course is free to audit and can be upgraded for a certificate.
- LinkedIn & Professional Online Identity: Yale University offers a great set of recommendations for curating your professional online profile.
Dealing with Miscommunication
- Email in Real Life: This is both entertaining and hits home in a lot of ways. See how email can be interpreted in all the wrong ways.
- 10 Digital Miscommunications- And How to Avoid Them: Harvard Business Review outlines some potential missteps in online communication, and how to avoid some of the major pitfalls.
- Why Is There So Much Miscommunication Via Email and Text? Psychology Today shows why we get so emotional about seemingly simple texts. Find out how to sit back and take a breather.
- (Video) The Importance of Nonverbal Cues as Told by “Friends”: This YouTube video uses scenes from the TV show Friends to show how communication can go wrong, and what we can do about it online.
Cyberbullying & Trolling
- What is Cyberbullying: StopBullying.gov is a thorough resource for learning about cyberbullying tactics, prevention, and impact on the lives of students.
- Top Ten Tips for Adults Who Are Being Harassed Online: This printable top ten list can help adults in need of assistance in the cyber world.
- Cyberbullying Research Center: Find a collection of resources for all ages.
- Protecting Kids Online (Federal Trade Commission): Guide to keep your kids safe online.
Online Forums & Discussion Groups
- How to Join an Online Forum (WikiHow): A step-by-step guide to find and join an online community or forum. You might have to try a few before finding one that works for you.
- Mozilla Forum Etiquette: The ground rules for participation in Mozilla’s forums can and should be applied to every forum and social interaction online.
- Best and Most Popular Forums, Message Boards & Online Communities (IT-Maniacs): Sampling of online communities to check out.