One of my favorite leadership books is Shackleton’s Way by Margot Morrell and Stephanie Capparell. Over the next few months, I will share some of the traits that made Shackleton such a great leader despite the overwhelming situation in which he and him men found themselves.
*When crisis strikes, immediately address your staff. Take charge of the situation, offer a plan of action, ask for support, and show absolute confidence in a positive outcome.
*Defuse tension. In high stress situations use humor to put people at ease and keep your staff busy.
*Let go of the past. Don’t waste time or energy regretting past mistakes or fretting over what you can’t change.